Effective Date: 01.03.2025

At Odessa Primary Care, we are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, date of birth, and other identifying details.
• Health Information: Medical history, treatment plans, test results, and other health-related data.
• Payment Information: Insurance details, billing information, and payment card information for processing payments.
• Technical Information: IP address, browser type, device information, and browsing behavior when you visit our website.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, manage, and improve our healthcare services.
• To communicate with you about appointments, test results, and other healthcare-related matters.
• To process payments and insurance claims.
• To comply with legal and regulatory requirements.
• To enhance the functionality and security of our website.

3. How We Share Your Information

We may share your information in the following circumstances:

• With healthcare providers involved in your care.
• With insurance companies for billing and claims processing.
• With third-party service providers who assist us in operating our website and delivering services (e.g., IT support, payment processors).
• When required by law or to protect our rights, property, or safety.

We do not sell or rent your personal or health information to third parties for marketing purposes.

4. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request a copy of the information we have about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your information, subject to legal and regulatory requirements.
• Opt-Out: Opt out of receiving non-essential communications from us.

To exercise these rights, please contact us at (432) 580-8000 or visit our office.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. These measures include encryption, secure servers, and access controls.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Odessa Primary Care
Phone: (432) 580-8000